You cannot print offline. Connect the product to computer and turn the power on. Click [Online] when displayed, or click [Print Queue] and change settings to Online settings.

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 Here are a few potential solutions for the issue of not being able to print offline:

  1. Check the connection between the printer and the computer: Make sure that the USB cable is securely plugged in and that the network connection is stable.

  2. Check the printer status: Make sure that the printer is powered on and that it has enough paper and ink/toner.

  3. Check the computer's settings: Make sure that the printer is set as the default printer and that the printer driver is up to date and properly installed.

  4. Restart the printer and the computer: Sometimes, a simple restart can resolve the issue.

  5. Reinstall the printer driver: Uninstall and then reinstall the printer driver on your computer.

  6. Check the printer queue: Make sure there are no stuck print jobs in the queue.

  7. Check the network connection: If you are trying to print over a network, make sure that the network is stable and that your computer is connected to the correct network.

If the problem persists, please contact the manufacturer for further assistance.



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